Privacy policy

When you sign in with Google, we receive account information such as your name, email address, profile image, and an identifier used to connect your account. We do not receive your Google password.

We handle the campaign content you save or share, including descriptions, characters, locations, scenes, invitations, uploaded artwork, generation prompts, and generated images. We also keep membership, purchase, credit-balance, and transaction records. Stripe processes payment details directly.

Our hosting and service providers may process technical information such as IP addresses, request details, browser information, and service logs to deliver, secure, and troubleshoot Viscanon.

We use information to authenticate accounts, store campaigns, provide collaboration and artwork features, process purchases, track credits, respond to support requests, prevent abuse, and maintain the service.

Browser storage supports sign-in, locally saved drafts, preferences, and interrupted actions. Clearing browser data can sign you out and remove local drafts; it does not delete work already saved to your account.

Viscanon uses Google for sign-in, Supabase for account, database, and storage services, Cloudflare for hosting and delivery, Stripe for payments, and OpenAI for requested artwork generation. We share the information needed for each provider to perform its service.

When you request artwork, relevant prompts, campaign context, and selected reference images are sent to the image-generation provider. The image-generation provider applies its own safety checks. Viscanon also checks prompts for sexual content involving minors.

Campaign collaborators can see information made available to their role or shared with them. Co-GMs can access campaign-management and private GM content. Treat invitation links as access links and share them only with intended participants.

Support emails and attachments are handled through Viscanon’s Google Workspace mailbox so we can respond to and investigate requests. Pages may also load resources from Google Fonts and jsDelivr.

We retain information as needed to operate accounts and campaigns, fulfill purchases, prevent abuse, resolve disputes, and meet legal obligations. Deleting a campaign or entry in the app marks it as deleted; it does not necessarily immediately erase underlying records or associated artwork.

You can request access, correction, or account deletion by emailing support@viscanon.com. You can also use the deletion-request template on the Contact page. We may need to verify your identity and may retain records where required or permitted by law.

Before account closure, we review owned campaigns, subscriptions, credits, and related records. Active owned campaigns must be transferred or deleted individually before closure. A deletion request does not immediately erase data or cancel renewal.

Viscanon is operated from the United States and its providers may process information in other countries. Privacy laws can give you additional rights depending on where you live. Contact us to make a request or ask a privacy question.

Viscanon is intended for people aged 13 and older. If you are under the age of majority where you live, you must have permission from a parent or legal guardian. Purchases must be managed by an adult. If you believe a child under 13 has supplied personal information, contact support.